AMCA details security steps taken in aftermath of Quest Diagnostics data breach

Source: The Hill | June 3, 2019 | Maggie Miller

The American Medical Collection Agency (AMCA) said it is notifying law enforcement and conducting internal reviews following a data breach that exposed the personal information of 11.9 million customers of blood testing company Quest Diagnostics.

The AMCA told The Hill on Monday it is in the process of investigating the breach of its system, which Quest announced earlier in the day involved an “unauthorized user” gaining access to personal information including Social Security numbers, medical data, and financial information. The AMCA is a billing collection service provider for Quest. 

“Upon receiving information from a security compliance firm that works with credit card companies of a possible security compromise, we conducted an internal review, and then took down our web payments page,” a spokesperson for AMCA said.

The spokesperson noted the AMCA “hired a third-party external forensics firm to investigate any potential security breach in our systems, migrated our web payments portal services to a third-party vendor, and retained additional experts to advise on, and implement, steps to increase our systems’ security. We have also advised law enforcement of this incident.” 

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