Parts of Britain and Wales experienced a major power outage during Friday’s evening rush hour that left commuters stranded and officials demanding answers.
The nine-hour long disruption left commuters stuck on trains and others locked in gridlock traffic due to nonworking traffic signals, according to The Guardian.
Rail services were still not reportedly fully restored Saturday morning, though power had been restored to about 1 million customers, the newspaper reported.
A spokesman for the National Grid told the BBC 4 radio program that the outage was an “incredibly rare event.”
“The root cause of yesterday’s issue was not with our system but was a rare and unusual event, the almost simultaneous loss of two large generators, one gas and one offshore wind, at 4.54pm. We are still working with the generators to understand what caused the generation to be lost,” a spokesperson added in a statement to The Guardian.
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